Privacy Policy

Effective Date: April 26, 2026 Last Updated: April 26, 2026

1. Introduction

Welcome to Ashward ("we," "our," or "us"). Ashward is a mobile application designed to help users on their journey to quit smoking. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our application.

By using Ashward, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Ashward is operated as an independent project. For all privacy-related inquiries, you can reach us at:

Email: ataseversoftware@gmail.com

3. Age Restriction

Ashward is intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use Ashward.

4. Information We Collect

4.1 Information You Provide Directly

When you create an account and use Ashward, we collect:

• Account Information: Email address, name, and (if signing in with Google) profile photo
• Smoking Habits Data: Quit date, daily cigarette consumption, cigarettes per pack, price per pack
• Personal Goals: Reasons for quitting, wishlist rewards (items you want to purchase with saved money), savings targets
• Usage History: Slip-up records (when you smoke after quitting), optional notes about slip-ups

4.2 Information Collected Automatically

• Device Timezone: Used only on your device to schedule local notifications at the right local time — it is not sent to our servers
• Crash Reports: When the app crashes, Firebase Crashlytics collects device model, operating system version, app version, and the cause of the crash to help us fix bugs
• Purchase Diagnostics: RevenueCat records device and app version information as part of your purchase/subscription history to support and troubleshoot transactions
• Authentication Tokens: Session tokens to keep you logged in

4.3 Information from Third-Party Services

If you sign in with Google, we receive: - Email address - Display name - Profile picture URL - Google Account ID

If you sign in with Apple, we receive: - Email address (or a private relay address, if you choose to hide your email) - Full name (only if you choose to share it on your first sign-in) - Apple User ID

4.4 Purchase Information

If you purchase a premium subscription: - Anonymous purchase identifier (managed by RevenueCat) - Purchase history (subscription start date, renewal status) - We do not see or store your credit card details — these are processed entirely by the Apple App Store

5. Special Category Data (Health Information)

Smoking habits and quit-smoking journey data may be considered health-related information under GDPR (Article 9) and similar regulations. We process this data based on your explicit consent when you sign up.

This data is used exclusively to provide you with personalized quit-smoking support and is never shared with third parties for marketing or research purposes without your additional explicit consent.

6. How We Use Your Information

We use your information to:

• ✅ Provide and maintain the Ashward service
• ✅ Calculate personalized statistics (cigarettes avoided, money saved, life regained)
• ✅ Send you motivational notifications at scheduled times
• ✅ Sync your data across devices
• ✅ Process premium subscriptions
• ✅ Diagnose and fix technical issues (via crash reports)
• ✅ Communicate with you about service updates or support requests
• ✅ Display anonymous community statistics (e.g., total registered users)

We never: - ❌ Sell your personal data to third parties - ❌ Use your data for advertising purposes - ❌ Share your individual smoking history with anyone

7. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, our legal basis for processing your data is:

• Consent: For health-related smoking data and notifications
• Contract: To provide the service you signed up for
• Legitimate Interest: For crash reporting, security, and service improvement
• Legal Obligation: When required by applicable law

8. Third-Party Services

Ashward uses the following third-party services that may process your data:

These services have their own privacy policies. We encourage you to review them.

9. Data Storage and International Transfers

Your data is stored on Google Cloud servers operated by Firebase, which may be located in the United States, Europe, or other regions. By using Ashward, you consent to the transfer of your data to these locations.

We rely on Google's Standard Contractual Clauses and other appropriate safeguards for international data transfers in compliance with GDPR.

10. Data Retention

• Active Account: Your data is retained as long as your account is active
• Account Deletion: When you delete your account, all personal data is deleted within 30 days from our active systems
• Backups: Backup data is automatically purged within 90 days
• Crash Reports: Anonymized crash logs may be retained for up to 90 days for debugging purposes

11. Your Rights

Depending on your location, you may have the following rights:

Under GDPR (European Union)

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure ("Right to be Forgotten"): Delete your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: At any time

Under CCPA (California)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell data)
• Right to non-discrimination

Under KVKK (Turkey)

• Right to learn whether your data is processed
• Right to request information about processing
• Right to learn the purpose of processing
• Right to know third parties to whom data is transferred
• Right to request correction or deletion
• Right to object to processing leading to negative consequences

To exercise any of these rights, contact us at ataseversoftware@gmail.com. We will respond within 30 days.

12. Account Deletion

You can delete your account at any time:

1. Open Ashward
2. Go to Profile → Settings
3. Tap "Delete Account"
4. Confirm

Alternatively, email us at ataseversoftware@gmail.com with the subject "Account Deletion Request."

When you delete your account, the following happens immediately, in this order:

1. Your feedback messages and your users data (quit date, settings, rewards, premium/trial status) are deleted from Firestore
2. If you signed in with Apple, your Apple sign-in authorization is revoked
3. Your authentication account is permanently deleted
4. Locally on your device, scheduled notifications are cancelled and all cached app data (including local high scores and diagnostic logs) is cleared

If any of these steps fails (for example, due to no internet connection), the process stops and you are shown an error so you can try again — your account is not left in a partially-deleted state without your knowledge.

13. Data Security

We implement reasonable technical and organizational measures to protect your data:

• 🔐 All data transmitted via HTTPS/TLS encryption
• 🔐 Firebase security rules restrict data access to authenticated users only
• 🔐 You can only access your own data, not other users'
• 🔐 Passwords are hashed and never stored in plain text (handled by Firebase)
• 🔐 Regular security audits via Firebase's built-in security tools

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

14. Children's Privacy

Ashward is not directed to children under 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.

If you believe a child has provided us with information, please contact us at ataseversoftware@gmail.com.

15. Notifications

Ashward sends local push notifications to support your quit-smoking journey:

• Daily motivational reminders
• Milestone celebrations (1 day, 1 week, 1 month, etc.)
• Health benefit updates

Notifications are scheduled and sent locally on your device — they do not require sending data to our servers. You can disable notifications at any time through your device settings.

16. Cookies and Tracking

Ashward is a mobile application and does not use cookies. We do not use third-party advertising trackers or analytics for marketing purposes.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will post the updated policy in the app and on our website (studio-releaf.github.io/ashward-legal)
• We will update the "Last Updated" date at the top
• For significant changes, we will notify you via email or in-app notification
• Continued use of Ashward after changes means you accept the updated policy

18. Compliance

This Privacy Policy is designed to comply with:

• GDPR (General Data Protection Regulation, EU)
• CCPA (California Consumer Privacy Act, USA)
• KVKK (Kişisel Verilerin Korunması Kanunu, Turkey)
• PIPEDA (Canada)
• LGPD (Brazil)
• App Store Review Guidelines (Apple)

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: ataseversoftware@gmail.com Response Time: Within 30 days

By using Ashward, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Ashward — Your Honest Companion on the Quit-Smoking Journey 🌱